At IOT, minimizing product downtime due to service issues is one of our top priorities.
The PURIST is composed of modular components that can be replaced as needed. Each of our spare parts has a lead time of 2 weeks or less and can be easily replaced by your biomed department.
If you are having issues with a certain ARCH component, please see our spare parts page. IOT product experts can diagnose any possible issues via email, phone call, or through our IOT Studio Live service.